Frequently Asked Questions
a. How do I complete a purchase on ikungfu.net?
b. I am having difficulties running the eBook on Windows Vista. Please help!
c. What if I encounter issues with the payment process?
d. What if I don't have a credit card or my credit card is declined?
e. How do I access my eBook?
f. If I run Mac OS X, can I run the eBook?
a. How do I complete a purchase on ikungfu.net?
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Click "Buy Now " for the eBook you have selected, and you would be taken to the payment page where your payment details will be processed by Plimus (www.plimus.com), our payments processor.
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Once the transaction is approved, click on "Continue" button on the Payment Completion page to download your eBook immediately.
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The transaction will appear as PLI*IKUNGFU on your credit card statement.
b. I am having difficulties running the eBook on Windows Vista. Please help
Vista operates on a system of assigned user-rights, meaning that your user-profile must be authorized before it may run particular programs such as eBooks. Our eBooks are Vista compliant. If your eBook has difficulty running, please note the following:
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Please ensure that your PC is connected to the internet and ensure that your PC is connected to the internet
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Save your file to desktop
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Right click on the extracted file from desktop and select Run as administrator
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Allow relevant prompts, if any from Vista or firewall application
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If the server-busy prompt appears, press retry. This allows our servers to verify the activation code
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Please allow a few moments for your PDF reader to load.
c. What if I encounter issues with the payment process?
If you have any queries regarding the status of your purchase, please contact us at sales@ikungfu.net.
d. What if I don't have a credit card or my credit card is declined?
We accept Western Union Money Transfers directly, which is available from Western Union agents located worldwide. If you would like to pay through this option, please let us know at sales@ikungfu.net which eBook title/s you are interested in, and we will send you the eBook file once payment has been received.
e. How do I access my eBook?
To run the eBook, simply click on [your eBook].exe and enter the activation code when prompted.
f. If I run Mac OS X, can I run the eBook?
As our eBooks are .exe applications, Mac OS X customers will need one of the following to run our eBooks:
- Virtual PC, plus a copy of MS Office in the Windows environment with a valid internet connection
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